E-Commerce Platform
Multi-vendor marketplace handling payments, inventory, and vendor operations
850+
Vendors selling on the platform
€12M
First-year gross merchandise value
2.1s
Median page load time
18
Payment methods live
Challenge
Outgrowing a single-brand storefront
The client wanted to launch a multi-vendor marketplace but their existing monolith could not handle shared catalogs, split payouts, or traffic spikes during promotions. Every new vendor required manual setup by engineering.
- Vendor onboarding and catalog management were fully manual
- Checkout reliability dropped during peak traffic events
- Finance had no visibility into commissions or payout schedules
Solution
Headless commerce architecture for marketplace scale
We built a headless storefront with dedicated vendor dashboards, automated catalog synchronization, a resilient checkout flow, and payout infrastructure that finance teams could audit independently.
- Vendor self-service for product listings, pricing rules, and fulfillment
- Redis-backed cart and inventory locks during traffic peaks
- Automated payout scheduling with dispute handling hooks
- Search and merchandising tools for the internal growth team
Results
Growth without proportional ops headcount
Vendor onboarding shrank from weeks to days. The platform handled its first holiday peak without a single emergency escalation.
- Vendor go-live reduced from 2 weeks to 3 days
- Checkout conversion lifted 19% after the performance pass
- Vendor count tripled without adding operations staff
Deliverables
Testimonial
Client perspective
“They treated marketplace edge cases like split carts, partial refunds, and vendor SLAs as first-class features. Not afterthoughts.”
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