SOFTVION TECHNOLOGY
E-Commerce

E-Commerce Platform

Multi-vendor marketplace handling payments, inventory, and vendor operations

Next.jsStripeRedis

850+

Vendors selling on the platform

€12M

First-year gross merchandise value

2.1s

Median page load time

18

Payment methods live

Challenge

Outgrowing a single-brand storefront

The client wanted to launch a multi-vendor marketplace but their existing monolith could not handle shared catalogs, split payouts, or traffic spikes during promotions. Every new vendor required manual setup by engineering.

  • Vendor onboarding and catalog management were fully manual
  • Checkout reliability dropped during peak traffic events
  • Finance had no visibility into commissions or payout schedules

Solution

Headless commerce architecture for marketplace scale

We built a headless storefront with dedicated vendor dashboards, automated catalog synchronization, a resilient checkout flow, and payout infrastructure that finance teams could audit independently.

  • Vendor self-service for product listings, pricing rules, and fulfillment
  • Redis-backed cart and inventory locks during traffic peaks
  • Automated payout scheduling with dispute handling hooks
  • Search and merchandising tools for the internal growth team

Results

Growth without proportional ops headcount

Vendor onboarding shrank from weeks to days. The platform handled its first holiday peak without a single emergency escalation.

  • Vendor go-live reduced from 2 weeks to 3 days
  • Checkout conversion lifted 19% after the performance pass
  • Vendor count tripled without adding operations staff

Deliverables

Storefront applicationVendor portalAdmin consolePayments and payouts engineAnalytics dashboard

Testimonial

Client perspective

They treated marketplace edge cases like split carts, partial refunds, and vendor SLAs as first-class features. Not afterthoughts.

Tomás Reyes

Head of Product, MarketNova

Related work

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E-Commerce Platform | SOFTVION TECHNOLOGY